Warranty & Guarantee
We at Red Tusk, LLC take great pride in the products we create and set out to design products that enhance and improve your skills. If for any reason you do not like the product please contact us within (30) days from the original purchase date for a refund.
We reserve the right to charge a 15% restocking fee on all returned goods, not in their original condition.
Please send us an email to firstname.lastname@example.org with any questions about returning your merchandise.
From the very beginning, we at KOBRA set out to create the best flash modifier system ever, and we stand by our products and every one of our loyal customers. That is why every purchase on our site comes with a no-nonsense 90-day Satisfaction Guarantee. If you do not like the product for any reason, all you need to do is return the product within 90 days from the original purchase or delivery date and we will refund 100% of your payment.
If the product is not in its original condition, we reserve the right to charge a 10% restocking fee on all returned goods.
If you have any questions about returning your KOBRA merchandise, please send us an email.
If you have experienced an issue with the product, it may be covered under our Limited Warranty. Please review our Limited Warranty (hyperlink) policy. If your purchase was from one of our Authorized Resellers, please contact them first.
If you experienced a problem with the product, it may be covered by our Limited Warranty. Please contact us with any concerns about the problem—our customers tell us we’re awesome with our service. If you purchased from an Authorized KOBRA Reseller, please contact them first.
If you are wanting to return a product purchased from our website that is outside of the 90-day window, send us an email. We will work with you on a case-by-case basis to find a solution.